Openings >> Managed Services Senior Network Engineer
Managed Services Senior Network Engineer
Title:Managed Services Senior Network Engineer
Department:Managed Services

Position Overview

A MS Senior Network Engineer is responsible for leading a departmental team and supporting other departments/customers for the Abacus Solutions managed services business and IaaS cloud network. A MS Senior Network Engineer will be extremely proficient at small, medium, and large enterprise network troubleshooting, design, implementation, and operation. Ability to move along and keep up with a high-speed work environment is required.

Essential Job Functions

  • Provide support for cloud network, systems, and systems monitoring as needed.
  • Provide support for Abacus Solutions internal IT network and systems if needed.
  • Planning, designing, implementing, and supporting customer LAN/WAN and security platforms.
  • Communicate with customers, sales staff, or engineering staff to determine customer needs and/or internal needs.
  • Design, build, or operate equipment configurations, including network hardware, software, servers, or server operating systems.
  • Draft and maintain up to date network documentation and network diagrams using Microsoft Visio.
  • Answer assigned tickets to drive resolution and customer satisfaction.
  • Participate and/or coordinate in managed services support, maintenance, repairs, or upgrades.
  • Maintain and draft scripted network configurations for acceleration of changes and new customer onboarding.
  • Assists the Managed Services Team as directed by support business managers and program manager.
  • Direct and delegate work to junior level engineers as needed.
  • Ability to participate in after-hours escalations and 24x7 on call as needed.
  • Maintain and operate network monitoring platforms.
  • Ability to transport hardware to colocation data centers to support the cloud environment.


  • Bachelor’s degree in Information Systems, Computer Science, or related experience.
  • Minimum 7 years Network Engineering work experience.
  • Minimum CCNP routing and switching current (not expired) or CCNP data center current (not expired) Cisco certifications.
  • In-depth and low-level knowledge of Fortinet, Cisco ASA, Cisco Nexus, Cisco NX-OS, Cisco IOS-XE, Cisco IOS, VMWare platforms and their operating systems.
  • Experience dealing with ARIN and other RIRs.
  • Strong IPv4 and IPv6 experience.
  • Strong experience with Cisco ACS or ISE using RADIUS or TACACS+ (or Microsoft NPS).
  • Strong network and server based troubleshooting skills.
  • Strong understanding and experience with site to site policy based and route based IPSec VPN, native MPLS, VPLS, SD-WAN, and other data center interconnect underlay/overlay technologies.
  • Strong understanding and experience with dynamic routing protocols such as BGP (eBGP and iBGP) and OSPF.
  • Strong understanding and experience with STP, VLANs, Multicast, VoIP, SVIs, VRF-lite, NAT, ACLs, DHCP, DNS, Email delivery with SMTP, PKI, Active Directory.
  • Strong understanding and experience with packet-level performance and application troubleshooting with tools such as Wireshark.
  • Strong understanding and experience with LAN and WAN QoS.
  • Strong and ongoing knowledge of ever changing hardware/software/technology trends and architectures.
  • Experience using Microsoft Visio to generate logical and physical diagrams.
  • Excellent written and oral communications skills.
  • Customer Service Experience and positive attitude.
  • Ability to work independently.

​​​​​​​Preferred Qualifications

  • CCIE routing and switching or equivalent.
  • Software defined networking experience.
  • Experience with VXLAN or other alternative scalable data center network technologies.
  • Cloud Services experience with public cloud vendors (AWS, Azure, etc.)
  • Past Managed Service Provider experience preferred


NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the Company.

Abacus Solutions, LLC is an EEO/AA employer.

This opening is closed and is no longer accepting applications